ORDERS & PAYMENT

This page outlines ordering and payment information for Fackelmann Housewares Australia wholesale customers. All orders remain subject to the General Terms & Conditions of Sale.

ORDERS

Placing Orders

Wholesale orders can be placed via:

  • Your Fackelmann Housewares account manager
  • FackelmannHousewares.com.au digital ordering platform

As we continue to enhance our digital ordering capabilities, additional online ordering features may be introduced. Any such enhancements will operate in line with existing trading terms unless otherwise agreed in writing.



Minimum Order Value

  • The minimum wholesale order value is $500.
  • Orders below this value may be declined.
  • Where accepted, orders under $500 are subject to a $25 administration surcharge.



Order Acceptance

All orders are subject to acceptance by Fackelmann Housewares Australia.

We reserve the right to:

  • Decline or amend orders
  • Allocate stock based on availability
  • Apply updated pricing at the time of dispatch

Prices are those applicable at the date of dispatch ex-warehouse and are subject to change without notice.



Invoicing

Invoices are issued upon dispatch of goods and include:

  • Product descriptions and quantities
  • Net pricing and applicable discounts
  • GST
  • Freight or administration charges (if applicable)
  • Payment due date

Goods are delivered in accordance with our General Terms & Conditions of Sale.

PAYMENT TERMS

Approved Credit Accounts

Where credit has been approved, payment terms are:

  • 30 days end of month from date of delivery, unless otherwise agreed in writing

Payment must be made in full by the due date stated on the invoice. The granting and continuation of credit is at the absolute discretion of Fackelmann Housewares Australia.


Late Payment

If payment is not received by the due date, Fackelmann Housewares Australia may:

  • Require cash before delivery for future orde
  • Charge interest at 1.75% per month, calculated daily on overdue amounts
  • Recover all reasonable costs incurred in connection with the collection of overdue amounts, including legal and recovery fees

Payments received are applied first to outstanding interest and charges..



Payment Disputes

Payment must not be withheld due to:

  • Account queries
  • Disputes
  • Set-off claims

Any invoice queries should be raised promptly, however payment obligations remain in place while queries are reviewed.



Accepted Payment Methods

Accepted payment methods may include:

  • Direct bank transfer
  • Other approved payment methods as advised by Fackelmann Housewares Australia

Available payment options may expand as digital ordering and payment capabilities evolve. Any new payment options will not alter agreed credit terms unless confirmed in writing.




Title & Risk

  • Risk in goods passes to the buyer upon collection or dispatch from Fackelmann Housewares Australia premises.
  • Title to goods remains with Fackelmann Housewares Australia until payment is received in full for those goods and all other outstanding amounts.

These arrangements are governed by the Personal Property Securities Act 2009 (Cth).




Important Note

This Orders & Payments information is provided as a guide only and does not replace or override the General Terms & Conditions of Sale, which continue to apply to all transactions.